TicketPilot overview

A composed service desk for queues, customers, assets, and SLAs.

A modern helpdesk that keeps OSTicket's useful depth, spread into focused pages.
New ticket

Open tickets

4

High priority

2

Customer accounts

4

Tracked assets

5

Current queue

The latest operational tickets are visible here; the full queue has its own page.

TP-2408Cannot access payroll after MFA resetMaya Chen / Northstar LegalService DeskUrgent38m TP-2407Laptop replacement for finance starterLewis Grant / Arc & CoWorkplaceNormal5h TP-2406Meeting room display stays offlineAmara Patel / Cedar HouseField OpsHigh2h

Service model

Ticket CRM

Requester, organisation, asset, SLA, source, and full ticket context.

Admin depth

Forms, teams, roles, automations, SLA policies, and audit history.

Navigation

Separate pages

Tickets, customers, assets, settings, and plans are now proper areas.

Classy product feel

White, light grey, and restrained orange accents.