TicketPilot Plans

Plan comparison

Free

For small teams running a practical shared support desk.

2 agents and one support mailbox
Core ticket queue, notes, statuses, and priorities
5 active custom fields
Basic hosted portal with TicketPilot branding
Simple email templates and standard reports

Professional

For teams that need OSTicket-style control with modern polish.

Unlimited agents, queues, teams, and saved views
Custom branding, portal domain, and email themes
Unlimited forms, field layouts, roles, and permissions
SLA calendars, escalations, automations, and audit log
Assets, companies, APIs, webhooks, and priority support

Branding preview

NS

Northstar Supportsupport.northstar.example

TP

TicketPilot Supportticketpilot.chatgpt.site