Customer CRM

Customer and requester records

Support history, open tickets, and service quality in a CRM-style view.

Customer accounts

Northstar LegalMain contact: Maya Chen6 open tickets97% SLA keptProfessional
Arc & CoMain contact: Lewis Grant3 open tickets99% SLA keptProfessional
Cedar HouseMain contact: Amara Patel9 open tickets92% SLA keptFree
Ridgeway CareMain contact: Nina Walsh2 open tickets100% SLA keptProfessional

Recent customer history

TP-2408Northstar LegalCannot access payroll after MFA reset
TP-2407Arc & CoLaptop replacement for finance starter
TP-2406Cedar HouseMeeting room display stays offline